Online Counselling

Life Supports is a national network of qualified and experienced counsellors and psychologists. We provide professional, evidence-based counselling that is effective, practical and client-centred.

In addition to Life Supports’ face-to-face counselling services, we also offer online counselling sessions via a range of secure end-to-end encrypted telehealth platforms (such as Skype, Zoom, FaceTime and WhatsApp) for clients throughout Australia. Life Supports’ online video-counselling service is a core component of our commitment to ensuring accessibility to high quality counselling services for all members of the Australian community, regardless of location.

Same day appointments are available seven days a week throughout the COVID-19 health crisis, including evenings and weekends

Bulk billing is available for our online counselling services.

All services will be provided by a Life Supports counsellor or psychologist from one of our locations in your local area. For continuity of care, this gives you the option of accessing the full range of our online and office-based services.

View our counsellors and psychologists who provide video counselling

Reasons to choose online counselling

Video counselling is convenient, confidential and highly accessible. Reasons that many of our clients choose online counselling include:

  • Affordability and privacy
  • No wait list
  • Work with your preferred therapist, wherever they are in Australia
  • Preference for counselling within one’s own familiar environment
  • Work commitments: lunchtime, evening and weekend appointments available
  • Family commitments: access services without having to organise/pay for childcare
  • High need for confidentiality
  • Geographic isolation
  • Living in/travelling between multiple locations, including international sites
  • Mobility and chronic health issues impacting ability to travel to an office appointment
  • Lack of transport options and local counselling offices
  • Long-distance relationships: online couples counselling can cater to partners living in different locations.
online video counselling can get you in touch with a qualified therapist to help within the comfort of your own space

Specialist counselling services available for online sessions

Life Supports Skype counselling includes services for:

This list is not exhaustive. If you are experiencing other issues, talk to one of our consultants who can match you to a therapist skilled in meeting your unique personal support needs.

Online counselling is effective, secure and easy to access

One of the major benefits of video and Skype counselling is that it’s a visual medium. Live video counselling enables you and your counsellor to speak with and see each other throughout your session, which helps to build trust and a sense of connection. Video counselling also enables your counsellor or psychologist to provide visual demonstrations of evidence-based wellbeing skills such as mindful breathing exercises for anxiety, or body-based stress management strategies.

Once you’ve contacted us to select your preferred counsellor or psychologist, accessing our secure video counselling service is easy. When your appointment is booked, your counsellor or psychologist will call you at the agreed time. All you will need is:

  • A computer, tablet or smartphone with a camera and microphone
  • Access to the internet
  • Access to video calls (via a free Skype, Zoom, FaceTime or WhatsApp account)

Online video counselling is effective, confidential and convenient. All video calls are end-to-end encrypted, ensuring your privacy and confidentiality are maintained in every session.

Bulk billing is available for our telehealth service- and you can commence immediately. Life Supports specialist online counsellors and psychologists offer flexible appointment times, including same-day appointments, evenings and weekends.

To make a booking or enquiry, please call 1300 735 030. Alternatively, you can make a confidential online enquiry here.

Contact Us

To make an appointment or enquiry, please call

1300 735 030
Monday to Friday 8am – 8pm
Saturday and Sunday 9am – 5:30pm

Convenient appointments with rebates available

Our counsellors and psychologists are available for day, evening and weekend appointments.

Appointments generally available within 48 hours.