Terms & Conditions

Terms and Conditions

The Life Supports website is owned and operated by Life Supports.  Use of the Life Supports website is subject to your acceptance of the Terms and Conditions and Disclaimer. You acknowledge that your use of, and/or access to the Life Supports website constitutes your agreement to the Terms and Conditions and Disclaimer.

If you do not agree with the Terms and Conditions and Disclaimer, please exit the Life Supports website now!  Life Supports reserves the right to amend the Terms and Conditions at any time so that your visits or access to Life Supports shall be subject to those terms and conditions existing at the time of each visit.  Since you are bound by these Terms and Conditions, it is recommended that you refer to them in this document and elsewhere on the Life Supports website.

Referral Service

    • Life Supports operates a counselling service based in Balwyn, Victoria as well as a referral service for counsellors in different areas of Australia on a range of websites.
    • Counselling services are booked by Life Supports as agent for counsellors that provide counselling services to clients such as yourself. Counsellors pay a one off fee to Life Supports for marketing and administration for each new client who books an initial appointment
    • When you use the Life Supports Referral Network it is not Life Supports that is providing you with counselling services and Life Supports has no responsibility for any counselling services provided or not provided by the counsellors or any other party.
    • The Counsellors are providing counselling services directly to you.
    • Life Supports makes no warranty or representation regarding the standard of any counselling services to be provided, or the suitability of the Counsellors for your needs. This is an assessment which you must make. Life Supports is acting in this capacity simply as a marketing and booking agent for the Counsellors.
    • Life Supports does not control the business operations of the Counsellors.
    • Life Supports makes no guarantees or warranties about the services that are provided you by the counsellors.

Life Supports has:

  • No liability for any act, omission or default, whether negligent or otherwise of any counsellor or third party.
  • No liability for any loss or damage occasioned by any negligent act or omission of any experience provider or third party.
  • Where Life Supports liability cannot be excluded, such liability is limited to the value of the services purchased from the counsellor.

Online facilities

The information and materials on the Life Supports Website, including text, graphics, links or other terms are accurate at the time of publication.  The information and materials on this website is for informational and educational purposes only and is not intended to provide professional advice or information.

Links to other websites

The website may contain links to websites operated by third parties. These linked websites are not under the control of Life Supports, and we are not responsible for the contents of any linked website or any hyperlink contained in a linked website. Links are provided to you for convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Life Supports. Following links to such websites is done so entirely at your own risk.

Life Supports accepts no liability for any loss incurred by you directly or indirectly as a result of your reliance on information on any linked website and accepts no liability and disclaims all warranties, express or implied, regarding the purchase or use of goods or services on any linked websites.

Use of Website Content

Permission is only granted to you to display, copy, distribute, download, and print in hard copy portions of the website for the purposes of:

  • distributing to clients/service providers using the website as an information/educational source for your own purposes.

You must not, without our prior written permission, exploit the website or any of its Contents for any other purpose or by any other means.


The information provided throughout the site is intended for educational and information purposes only.

The information provided through the site is not intended to provide or substitute for professional counselling services or advice. In no event shall Life Supports or their collaborators be liable for any damages or consequences resulting from direct, indirect, correct or incorrect use of information contained on this site.

Information and materials included on the site, unless otherwise stated, are copyrighted by Life Supports and other associated organisations and may be downloaded by users solely for their own personal use. Any other activity or reproduction of information and materials requires prior permission from these agencies.

The graphics and design of Life Supports are the property of Life Supports and may not be reproduced or distributed without permission. While we have done our best to ensure the quality of the information on this site, Life Supports and their collaborators do not guarantee the accuracy, quality, suitability or reliability of this information.